Onboard Facilities

Luggage

We know that our customers appreciate the large spacious areas suitable for luggage of all sizes. That is why each of our carriages come fitted with free-to-use luggage stacks near the doors and overhead luggage racks to leave more space to relax.

Business First

Upgrade to Business First and you’ll find even more legroom and a personal table to work from, with at seat power and extended privacy. There are also a selection of free newspapers and magazines to read.

On-board TV

Our on-board Express TV service brings you BBC World News, entertainment clips, as well as useful information about your journey.

BBC World News is the leader in global breaking news. With journalists in more countries than any other international news broadcaster, the channel brings stories to life for our passengers. The BBC is the most trusted global news brand, delivering stories that matter most around the globe. 

Easy access for everyone

Level platform access at London Paddington and Heathrow Terminal stations means no struggling with luggage and easier boarding for wheelchairs (there are dedicated wheelchair areas throughout the train too).

Wi-Fi on our trains

Complimentary 4G-enabled Wi-Fi is available on all our trains to keep you connected on your journey between central London and Heathrow.

Need Help

Our on-board staff will be available throughout your journey to help with any enquiries or requests.