Who should I contact about lost property?

Lost Property is managed on behalf of Heathrow Express by Contact Smarte Carte UK Ltd. They can be contacted below:

  • UK contact number: +44(0) 844 824 3115. Calls to this number are charged at 7p per minute plus network rate. 
  • International contact number: +44 (0)20 3761 1800
  • Visit their website at lhr.lostandfoundsoftware.com

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