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Heathrow Express mobile app

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Visitors guide to Paddington
Paddington map
Visitors guide to London
Home Help centre

Help centre

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Ticket prices and offers

Information on our ticket prices and special offers
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Travelling with Heathrow Express

Information about our trains and your journey

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Ticket refunds

Helpful information about ticket refunds
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Buying and using your tickets

All you need to know about buying tickets and when you can use them.
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Train times and route

Helpful information on our train times and route

Common questions

Travelling with Heathrow Express
Can I travel for free between Heathrow Terminals?
Travelling with Heathrow Express
How do I get to Heathrow Terminal 5 from London?
Train times and route
How long does the Heathrow Express journey between London and Heathrow take?
Train times and route
What time is the first train from Heathrow Airport?
Ticket prices and offers
Are discounted tickets or promotional codes available on Heathrow Express?
Ticket refunds
How can I claim a refund?
Buying and using your tickets
Where can I find my booking reference number?
Ticket prices and offers
How much do Heathrow Express tickets cost?