<p>To confirm the password change, please enter the 6 digit code sent to the email address <strong>@@email@@</strong></p>

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If you have an account with Heathrow Express, enter your email address and we’ll send a link to reset your password.

<ul><li>Skip filling contact and payment details</li><li>Enjoy additional options such as purchase history and points collection</li></ul>

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<div>You can now start using your Heathrow Express application as a logged in user.</div>

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As a registered user, you will have the ability to make quick purchases, view your order history, collect points and more.

<p>Please confirm that <strong>@@email@@</strong> belongs to you by providing the 6 digit code we sent to your inbox.</p>

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<p>You can also view your ticket in the <a href="/my-account/my-tickets/active"><strong>My Tickets</strong></a> section.</p>

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<p>Your rewards are waiting! Log in now to see how many points you&apos;ve collected and explore the benefits you can enjoy today.</p>

<p>Collect points when you spend. Enjoy the benefits of Heathrow Rewards.</p>

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<p>Any questions regarding: ticket refunds, train times and route, etc?</p>

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<p>Easily manage your journey and access your tickets even when you are offline using the Heathrow Express App.</p>

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Provide your British Airways Executive Club card number and a Surname to collect points on your purchase.

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Details & Payment

<p><strong>Online ticketing will not be available.</strong> Adding London underground travel, you will only be able to download a ticket from the ticket machine at the subway station.<br><br>This option is only to be used when all children are under the age of 11 years, otherwise please buy tickets for children aged 11 to 15 at TfL / underground station.</p>

<p><strong>Online ticketing will not be available.</strong> Adding London underground travel, you will only be able to download a ticket from the ticket machine at the subway station.</p>

Add London Underground trip

Includes <strong>Fast Track Airport</strong> Security worth <strong>&#xa3;12.50 </strong>per person.

Upgrade to Business First Class

<ul><li>Flexible Standard Class Ticket</li><li>No Time Restrictions on Travel Date</li><li>Travel within the same day</li><li>Refundable</li><li>Via Heathrow Express</li></ul>

<ul><li>Special Offer</li><li>Express Class Ticket</li><li>Valid Only on Date of Travel</li><li>No Time Restrictions on Travel Date</li><li>Non-Refundable</li><li>Only valid on Heathrow Express services on the specified day reserved in advance</li></ul>

<ul><li>Available online only</li><li>Flexible Express Class Ticket</li><li>No Time Restrictions on Travel Date</li><li>Travel out on travel date shown</li><li>Refundable</li><li>Via Heathrow Express</li></ul>

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Fare details

Promo Code applied:

<p>Promo code cannot be combined with Railcards. Please compare the options below and select the best deal for your journey:</p>

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<p>You have <strong>@@railcard@@</strong> assigned to your profile. Would you like to apply the railcard to your current booking?</p>

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<p><strong>Get a Return ticket:</strong></p><ul><li>Fully Amendable &amp; Refundable</li><li>Return any day within 30 days</li><li>Save money over 2 Singles</li></ul>

Planning to Return within 30 days?

<p>London Underground trip cannot be combined with Railcards. <strong>If you want to add the London Underground trip, the railcard discount will be cancelled.</strong><strong></strong><strong></strong></p><p>Do you still want to add London Underground trip?</p>

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Deleting your account is permanent and cannot be undone. All data associated with your account will be permanently lost.

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<p><strong>Deleting your account is permanent and cannot be undone.</strong><strong></strong></p><ul><li>You will then no longer be able to access your tickets via the &quot;My Tickets&quot; section. They will only be accessible via email, which we will send you after you purchase your ticket.</li><li>Your stored credit/debit card information, Railcard type, Heathrow Rewards and personal data will be removed from the app.</li><li>We cannot recover or access your account.</li></ul>

Account deletion

<p>You have given your phone number and email in Personal Details, so you&apos;ll receive only ticket links and disruption information through SMS and email.</p>

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Heathrow Rewards number

<p>You can manage your payment cards here. Remove a card or set one as your default for future purchases. You can also save a new card when purchasing a ticket.</p>

<div>If you have a railcard, you can save it here to be selected by default when buy tickets.</div>

<p>Are you sure you want to remove your card? It will not be added by default during purchase.</p>

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<p>Changing your preferences will immediately update the language and currency used across the website and will remain saved for the future. Your tickets purchased in the past will still be shown in the currency they were originally purchased in.</p>

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Showing @@startIndex@@–@@endIndex@@ of @@totalItems@@ results

Showing results @@startIndex@@–@@endIndex@@ of @@totalItems@@

<div>One or more of the Carnet ticket was used for travel and cannot be refunded.</div>

<div><p>We could not find your ticket according to the ticket number, purchase reference number and email address provided. <br><br>Please check and amend your details or contact the customer service team for further help.</p></div>

The ticket you have selected will be eligible for a refund soon.

<div>This is a <strong>Early Bird Ticket</strong> ticket and is not eligible for a refund. See section 3 of the <a href="/conditions-of-carriage">Conditions of Carriage</a>.</div>

The ticket you have selected is not eligible for a refund.

We could not find your ticket.

<div>The ticket expired more than 28 days ago and is not eligible for a refund. See section 3 of the <a href="/conditions-of-carriage">Conditions of Carriage</a></div>

This ticket will be eligible for refund within 2 days from date of travel.

<div>This is a ticket which has been partially used and is therefore not eligible for a refund using our Self Service Refund process. If you need any help or support please <a href="/contact-us">contact us</a>.</div>

The ticket you have selected has been already refunded

<div>A refund process for this ticket has already started. This ticket cannot be used for travel. Please allow five working days for the refund to be processed.</div>

<div>The ticket was used for travel and cannot be refunded.</div>

Buy a carnet of 6 or 12 one way tickets valid in either direction for a discounted price.

Initial journey date

Edit Your Journey

One-way trip, traveling on selected travel date and direction of travel.

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Travel out within 5 days of date selected and return any day within 1 month.

Outbound journey date

Select open return for flexibility on travel dates. Travel out within 5 days of date selected and return any day within 1 month.

Return journey

Travel out and return on selected travel dates and direction of travel.

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Heathrow Airport Terminal 5

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Blog

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Holidaying on a shoe string budget is a great way to spend some time in the sun whilst not breaking the bank. In this article we explain how to save your pennies when travelling on the Heathrow Express

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How to make the most of a layover in London

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Your guide to a cracking Easter in London

A Look Back at the Heathrow Express #PrideRide Campaign.

Celebrating Pride With Heathrow Express

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From 19th May our service to Heathrow Airport will  start even earlier with the first train departing at 04:34 am