<p>To confirm the password change, please enter the 6 digit code sent to the email address <strong>@@email@@</strong></p>

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If you have an account with Heathrow Express, enter your email address and we’ll send a link to reset your password.

<ul><li>Skip filling contact and payment details</li><li>Enjoy additional options such as purchase history and points collection</li></ul>

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<div>You can now start using your Heathrow Express application as a logged in user.</div>

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As a registered user, you will have the ability to make quick purchases, view your order history, collect points and more.

<p>Please confirm that <strong>@@email@@</strong> belongs to you by providing the 6 digit code we sent to your inbox.</p>

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<p>You can also view your ticket in the <a href="/my-account/my-tickets/active"><strong>My Tickets</strong></a> section.</p>

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<p>Your rewards are waiting! Log in now to see how many points you&apos;ve collected and explore the benefits you can enjoy today.</p>

<p>Collect points when you spend. Enjoy the benefits of Heathrow Rewards.</p>

Heathrow Rewards

<p>Any questions regarding: ticket refunds, train times and route, etc?</p>

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<p>Easily manage your journey and access your tickets even when you are offline using the Heathrow Express App.</p>

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Details & Payment

<p><strong>Online ticketing will not be available.</strong> Adding London underground travel, you will only be able to download a ticket from the ticket machine at the subway station.<br><br>This option is only to be used when all children are under the age of 11 years, otherwise please buy tickets for children aged 11 to 15 at TfL / underground station.</p>

<p><strong>Online ticketing will not be available.</strong> Adding London underground travel, you will only be able to download a ticket from the ticket machine at the subway station.</p>

Add London Underground trip

<ul><li>Flexible Standard Class Ticket</li><li>No Time Restrictions on Travel Date</li><li>Travel within the same day</li><li>Refundable</li><li>Via Heathrow Express</li></ul>

<ul><li>Special Offer</li><li>Express Class Ticket</li><li>Valid Only on Date of Travel</li><li>No Time Restrictions on Travel Date</li><li>Non-Refundable</li><li>Only valid on Heathrow Express services on the specified day reserved in advance</li></ul>

<ul><li>Available online only</li><li>Flexible Express Class Ticket</li><li>No Time Restrictions on Travel Date</li><li>Travel out on travel date shown</li><li>Refundable</li><li>Via Heathrow Express</li></ul>

Fare Details Dialog DictionaryFare details

Fare details

Promo Code applied:

<p>Promo code cannot be combined with Railcards. Please compare the options below and select the best deal for your journey:</p>

Railcards applied:

Apply promo code?

<p>You have <strong>@@railcard@@</strong> assigned to your profile. Would you like to apply the railcard to your current booking?</p>

Apply your Railcard?

<p>London Underground trip cannot be combined with Railcards. <strong>If you want to add the London Underground trip, the railcard discount will be cancelled.</strong><strong></strong><strong></strong></p><p>Do you still want to add London Underground trip?</p>

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Deleting your account is permanent and cannot be undone. All data associated with your account will be permanently lost.

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<p><strong>Deleting your account is permanent and cannot be undone.</strong><strong></strong></p><ul><li>You will then no longer be able to access your tickets via the &quot;My Tickets&quot; section. They will only be accessible via email, which we will send you after you purchase your ticket.</li><li>Your stored credit/debit card information, Railcard type, Heathrow Rewards and personal data will be removed from the app.</li><li>We cannot recover or access your account.</li></ul>

Account deletion

<p>You have given your phone number and email in Personal Details, so you&apos;ll receive only ticket links and disruption information through SMS and email.</p>

Communication Preferences Section Dictionary

Email communication

Heathrow Rewards number

<p>You can manage your payment cards here. Remove a card or set one as your default for future purchases. You can also save a new card when purchasing a ticket.</p>

<div>If you have a railcard, you can save it here to be selected by default when buy tickets.</div>

<p>Are you sure you want to remove your card? It will not be added by default during purchase.</p>

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Railcard

<p>Changing your preferences will immediately update the language and currency used across the website and will remain saved for the future. Your tickets purchased in the past will still be shown in the currency they were originally purchased in.</p>

Language & Currency

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Showing @@startIndex@@–@@endIndex@@ of @@totalItems@@ results

Showing results @@startIndex@@–@@endIndex@@ of @@totalItems@@

<div>One or more of the Carnet ticket was used for travel and cannot be refunded.</div>

<div><p>We could not find your ticket according to the ticket number, purchase reference number and email address provided. <br><br>Please check and amend your details or contact the customer service team for further help.</p></div>

<div>This is a <strong>Early Bird Ticket</strong> ticket and is not eligible for a refund. See section 3 of the <a href="/conditions-of-carriage">Conditions of Carriage</a>.</div>

The ticket you have selected is not eligible for a refund.

We could not find your ticket.

<div>The ticket expired more than 28 days ago and is not eligible for a refund. See section 3 of the <a href="/conditions-of-carriage">Conditions of Carriage</a></div>

<div>This is a ticket which has been partially used and is therefore not eligible for a refund using our Self Service Refund process. If you need any help or support please <a href="/contact-us">contact us</a>.</div>

The ticket you have selected has been already refunded

<div>A refund process for this ticket has already started. This ticket cannot be used for travel. Please allow five working days for the refund to be processed.</div>

<div>The ticket was used for travel and cannot be refunded.</div>

Buy a carnet of 6 or 12 one way tickets valid in either direction for a discounted price.

Initial journey date

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One-way trip, traveling on selected travel date and direction of travel.

Journey date

Travel out within 5 days of date selected and return any day within 1 month.

Outbound journey date

Select open return for flexibility on travel dates. Travel out within 5 days of date selected and return any day within 1 month.

Return journey

Travel out and return on selected travel dates and direction of travel.

Arrival

Departure

Heathrow Airport Terminal 5

London Paddington

Heathrow Airport Terminal 2 & 3

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Oxford to Heathrow

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Euston to Heathrow

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Blog

<p>Love is in the air, and what better way to celebrate the season of romance than by jetting off to one of the world&#x2019;s most romantic cities? Whether you&#x2019;re planning that romantic getaway or dreaming of a future adventure, check out some of the most enchanting cities the world has to offer.</p>

Discover the Most Romantic Cities in the World

When planning your travels, there is often additional pressure to visit iconic landmarks and famous attractions in major cities around the world. Take Paris&rsquo;s Eiffel Tower, for example, or New York&rsquo;s Times Square, or even the Sagrada Familia in Barcelona.

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Treat yourself to a "me-moon" this Easter

Avoid sunburn this year and head off on a cool “coolcation” holiday

Are you planning for your next trip this summer? Or perhaps you're already ahead of the game and have booked that holiday in. We know how important it is for things to run as smoothly as possible.

Unlock the secrets to smoother travel: Tips and Tricks with Heathrow Express

<p>A layover in London is a perfect opportunity to explore what one of the world&apos;s most vibrant cities has to offer. Even with a limited amount of time, you can experience some fantastic attractions with just a short distance from the airport.<br></p>

How to make the most of a layover in London

<p>Spring is fast approaching, and Easter is just around the corner! If you are planning to spend the holiday season in London, here are some travel tips from Heathrow Express on what to see and do in the city bursting with excitement and festivities.</p>

Your guide to a cracking Easter in London

A Look Back at the Heathrow Express #PrideRide Campaign.

Celebrating Pride With Heathrow Express

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