For nearly three decades, Heathrow Express has provided a safe and efficient connection between central London and Heathrow, earning a reputation as the fastest route to the airport. However, our purpose extends well beyond speed and convenience. Every journey on our trains is part of a bigger story – one where we're working to make a positive difference for our communities and for the environment that we all share. Social value is at the heart of everything we do, shaping the way we work every day. We are dedicated to equality, diversity, and inclusion by championing gender and cultural representation, supporting the LGBTQ+ community, and ensuring that travel is accessible to all. These efforts are not just initiatives; they are integral to who we are as an organisation. We believe that true progress is measured not only by operational excellence, but by the positive impact we create for our colleagues, passengers, and the wider community.

View our 2025 Social Value Report.