Industrial strike action will impact travel on 18th and 20th August. Please allow additional time when travelling on these dates and check our planned service disruption page for latest updates. Whilst we will offer a reduced service on strike days, tickets will still be available for purchase from our ticket vending machines. Our booked and Turn up and Go (TUAG) assistance services will also continue as normal during our operating hours. 

If you’ve booked with us and your train has been cancelled or rescheduled, you will be entitled to a fee-free refund if you choose not to travel, or you can rearrange your trip without a fee.