要确认密码更改，请输入发送到电子邮件地址的 6 位代码@@email@@

重置密码

如果您拥有希思罗机场快线账户，请输入您的电子邮件地址，我们将发送一个链接来重置您的密码。

<ul><li>跳过填写联系方式和付款详细信息</li><li>享受购买历史记录和积分收集等额外选项</li></ul>

使用您的电子邮件登录

您现在可以以登录用户身份开始使用您的希思罗机场快线应用程序。

谢谢！ 您的电子邮件已成功验证。

创建您的帐户

作为注册用户，您将能够进行快速购买、查看订单历史记录、收集积分等。

请确认@@email@@通过提供我们发送到您收件箱的 6 位代码属于您。

选择舱位和单证册选项

选择舱位和机票选项

选择您的门票

您还可以在<a href="/my-account/my-tickets/active">我的门票</a>部分。

感谢您选择希思罗机场快线！

您的奖励正在等待！立即登录，查看您收集了多少积分，并探索您今天可以享受的好处。

消费时收集积分。享受希思罗奖励计划的礼遇。

Heathrow Rewards

对退票、火车时间和路线等有任何疑问吗？

在这里提供帮助

即使您离线使用希思罗机场快线应用程序，也能轻松管理您的旅程并访问您的机票。

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登录或注册<ul><li>更快结账 - 跳过填写联系信息和付款详细信息</li><li>跟踪您的购买历史记录和希思罗奖励计划积分收集</li></ul>

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使用信用卡/借记卡付款

请使用其他卡付款或选择其他付款方式

您的卡似乎已过期

您确定要删除您的卡吗？您将无法在购买过程中选择它。

选择您的信用卡/借记卡

联系信息

提供您的希思罗机场奖励计划卡号，以便在购买时收集积分。

输入希思罗机场奖励计划号码

提供您的英国航空 Executive Club 卡号和姓氏，以便在购买时收集积分。

提供您的 Iberia Plus 卡号和姓氏，以便在购买时收集积分。

会员卡

使用 PayPal 付款

选择付款方式

如果您有促销代码，请在下面输入。

添加促销代码

详情及付款

将不提供在线购票。加上伦敦地铁旅行，您将只能从地铁站的售票机下载车票。 此选项仅适用于所有儿童均未满 11 岁的情况，否则请在伦敦交通局/地铁站购买 11 至 15 岁儿童的车票。

为您的出境旅行日期添加伦敦地铁旅程，在下面选择您需要车票的区域。该车票仅允许您乘坐一次地下旅程。请注意，不提供电子车票，您需要在旅行前从车站的售票机领取车票。<img src="/images/default-source/default-album/london-underground-map.jpg?sfvrsn=2e686688_1">

添加伦敦地铁之旅

包括快速通道机场安全价值£12.50每人。

升级至商务头等舱

<ul><li>5天内外出</li><li>30天内任何一天退货</li><li>可修改</li><li>退还</li></ul>

<ul><li>立即预订并节省</li><li>固定日期出行</li><li>不可修改</li><li>不可退款10 英镑预售折扣单程票，基于提前 45 天或更长时间购买的所有日期旅行的机票。 </li></ul>

<ul><li>固定日期出行</li><li>可修改</li><li>退还</li></ul>

Fare Details Dialog DictionaryFare details

票价详情

你确定要离开吗？下次门票价格或票房供应可能会有所调整。

留下预订？

已应用的促销代码：

促销代码不能与 Railcard 结合使用。请比较以下选项，并为您的旅程选择最优惠的价格：

应用的铁路卡：

应用促销代码？

你有@@railcard@@分配给您的个人资料。您想将铁路卡应用于您当前的预订吗？

应用您的 Railcard？

获取回程机票：<ul><li>可完全修改和退款</li><li>30天内任何一天退货</li><li>节省超过 2 张单打的费用</li></ul>

计划在 30 天内返回？

伦敦地铁旅行不能与 Railcards 同时使用。如果您想添加伦敦地铁行程，铁路卡折扣将被取消。您还想添加伦敦地铁行程吗？

申请伦敦地铁之旅？

查看门票

Name

搜索希思罗机场快线

删除您的帐户是永久性的，无法撤消。与您的帐户关联的所有数据都将永久丢失。

删除帐户？

删除您的帐户是永久性的，无法撤消。<ul><li>然后，您将无法再通过“我的门票”部分访问您的门票。它们只能通过电子邮件访问，我们将在您购票后向您发送电子邮件。</li><li>您存储的信用卡/借记卡信息、铁路卡类型、希思罗机场奖励计划和个人数据将从应用程序中删除。</li><li>我们无法恢复或访问您的帐户。</li></ul>

帐户删除

您在“个人详细信息”中提供了您的电话号码和电子邮件，因此您只会通过短信和电子邮件收到门票链接和中断信息。

Communication Preferences Section Dictionary

电子邮件通信

希思罗奖励计划号码

您可以在此处管理您的支付卡。移除一张卡或将一张卡设置为将来购买的默认卡。您还可以在购票时保存一张新卡。

如果您有铁路卡，您可以将其保存在这里，以便在购买车票时默认选择。

您确定要删除您的卡吗？购买时默认不会添加。

删除 Railcard？

Railcard

更改您的偏好将立即更新整个网站使用的语言和货币，并将保留以备将来使用。您过去购买的门票仍将以最初购买时使用的货币显示。

语言和货币

哎呀！ 您到达的平台不存在。

显示@@totalItems@@结果的 @@startIndex@@-@@endIndex@@

显示结果 @@startIndex@@-@@endIndex@@ @@totalItems@@

一张或多张单证册机票已用于旅行，不可退款。

<div>根据提供的机票号码、购买参考号和电子邮件地址，我们无法找到您的机票。 请检查并修改您的详细信息或联系客户服务团队以获得进一步帮助。</div>

您选择的机票将很快有资格退款。

<div>这是一个预售折扣单程票并且没有资格获得退款。请参阅第 3 节<a href="/conditions-of-carriage">承运条件</a>.</div>

您选择的机票不符合退款条件。

我们找不到您的机票。

<div>机票过期超过 28 天，不符合退款条件。请参阅第 3 节<a href="/conditions-of-carriage">承运条件</a></div>

此机票自旅行之日起 2 天内可退款。

<div>这是一张已部分使用的机票，因此不符合使用我们的自助退款流程进行退款的条件。如果您需要任何帮助或支持<a href="/contact-us">联系我们</a>.</div>

您选择的机票已退款

此机票的退款流程已经开始。此车票不能用于旅行。请等待五个工作日来处理退款。

该机票已用于旅行，无法退款。

以折扣价购买 6 张或 12 张单程票，在任一方向均有效。

初始旅程日期

编辑您的旅程

单程旅行，在选定的旅行日期和旅行方向旅行。

行程日期

自所选日期起 5 天内出游，并在 1 个月内的任何一天返回。

出境旅程日期

选择开放式返回以灵活安排旅行日期。自所选日期起 5 天内出游，并在 1 个月内的任何一天返回。

回程

在选定的旅行日期和旅行方向出发和返回。

到达

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《歌剧魅影》奖项抽奖

Step into the magic of London&#x2019;s West End with our exclusive free-to-enter competition. This is your chance to immerse yourself in the world of music, mystery, and romance at the legendary His Majesty&#x2019;s Theatre.One lucky winner will receive:<ul><li>Two tickets to see The Phantom of the Opera in London.</li><li>An overnight stay in a stylish London hotel, courtesy of Bicycle, based on two people sharing a double room.</li></ul>Don&#x2019;t miss your chance to experience one of the world&#x2019;s most iconic musicals in the heart of London. Enter now and let the music of the night sweep you away!

Phantom of the Opera Prize Draw

Win an Unforgettable Phantom of the Opera Experience!

<h5>Runner-Up Prize </h5>Two tickets to The Phantom of the Opera &#x2013; because unforgettable nights deserve to be shared.

<h5>How to Enter </h5>It&#x2019;s simple and completely free: <ul><li>Enter online at www.heathrowexpress.com.</li><li>Fill in your details and you&#x2019;re in with a chance to win!</li></ul>

<h5>Key Details </h5><ul><li>Entry Dates: 10th December (00:00 BST) &#x2013; 21st December 2025 (23:59 GMT).</li><li>Eligibility: UK residents aged 18+ only.</li><li>No purchase necessary.</li></ul>

<h3>Heathrow Express &amp; Bicycle &#x2013; Phantom of the Opera Prize Draw</h3> The main prize includes two tickets to see the Phantom of the Opera at His Majesty&apos;s Theatre, London, and also includes an overnight stay at Bicycles&#x2019; nominated hotel choice based on two people sharing a double room. The runner-up prize consists of two tickets to see the Phantom of the Opera at His Majesty&apos;s Theatre, London. 1. Promoter 1.1. The Prize Draw promoter is Heathrow Express Operating Company Limited (Company Number 03145133), The Compass Centre, 1st Floor, Nelson Road, Hounslow, Middlesex TW6 2GW (the &#x201c;Promoter&#x201d;). Please do not send entries to this address. 2. How to Enter 2.1. The Prize Draw will be available for entry from 00:00 BST on 10th December 2025 (the &#x201c;Opening Date&#x201d;) to 23:59 GMT on 21st December 2025 (the &#x201c;Closing Date&#x201d;) (inclusive). Entries received before or after this time will not be accepted. 2.2. You can enter the Prize Draw in the following ways:Online: By completing the entry form at www.heathrowexpress.com. Online entries are free of charge. A valid internet connection is required to enter the Prize Draw. 2.3. All entries must include your name, email address, postal address (including postcode) and telephone number. 2.4. Entry to the Prize Draw is free and no purchase is necessary. The Promoter shall not charge any entrant for entering or attempting to enter the Prize Draw.2.5. By submitting your entry, you agree to these Terms and Conditions. 3. Eligibility to Enter 3.1. Entrants must be aged 18 or over. 3.2. Entrants must prove their age if requested by the Promoter. 3.3. Entrants must have a UK postal address. 3.4. Only one (1) entry per person is permitted. No automated or duplicate entries will be accepted and any entrant found to be entering more than once may be disqualified from the draw. 3.5. No refund may be claimed for expenses incurred in participating in the Prize Draw in relation to the use of the internet. 3.6. The Promoter reserves the right to exclude any entries which it believes to be inappropriate, fraudulent or based on misconduct or which are not eligible under Clause 3. 3.7. The Promoter reserves the right to exclude any entry if there are reasonable grounds to believe that there has been a breach of these Terms and Conditions by an entrant. 3.8. All required details must be provided for an entry to be considered valid. Entry cannot be accepted if all required details are not provided, incomplete or inaccurate. 3.9. This Prize Draw is not available to employees of Heathrow Airport Limited, Heathrow Express Limited, Bicycle, or of any third party who are connected with the creation or administration of this Prize Draw, or their direct families. 4. The Prize 4.1. Entrants are eligible to win one of two prizes: a) Prize 1: Two tickets to see the Phantom of the Opera at His Majesty&apos;s Theatre, London, and also includes an overnight stay at Bicycles&#x2019; nominated hotel choice based on two people sharing a double room.b) Prize 2: Two tickets to see the Phantom of the Opera at His Majesty&apos;s Theatre, London.4.2. The Prize is supplied by Bicycle. 4.3. The Prizes included in this Prize Draw are non-transferable, non-exchangeable and no cash alternative is available.4.4. The winner is responsible for any costs or expenses involved in claiming or using the Prize other than those that are expressly stated above as being part of the Prize. 4.5. The Prize must be taken as stated and no compensation will be payable if a winner is unable to use the Prize as stated.4.6. At least one attendee must be over the age of 18. All prize elements are subject to availability and is not valid Sunday to Thursday only. Travel and any other expenses not included. All prize elements must be redeemed by 4th January 2026. 4.7. The Promoter reserves the right to replace the prize with alternative of equal or greater value if circumstances beyond the Promoter&#x2019;s control make it necessary to do so.4.8. On arrival, make yourself known to the Red Coat Butlers or theatre team as hospitality guests, up to 60 minutes before the show start time.4.9. If any member of your group has a food allergy, please email the Hospitality team after you have booked your experience. 5. Winners 5.1. The prize winner will be drawn at random from all the eligible entries after the Closing Date. 6. How to Claim your Prize 6.1. The winner will be notified by the Promoter by the email address or telephone number provided on entry within 10 days of the Closing Date. 6.2. To claim their Prize, the Promotor will provide the winner with the details of Bicycle and the winner shall contact Bicycle directly within 14 days of receiving notification from the Promoter.6.3. If a Prize is unclaimed by the initial winner 14 days after the winner has been notified, the Promoter will make one further attempt to contact the winner. There will be no further correspondence if the winner does not respond to the correspondence from the Promoter within 7 days of the further attempt to contact the winner. 6.4. If one or more Prizes remain unclaimed 7 days after the Promoter&#x2019;s second attempt at contacting the winner, or the winner is ineligible to take up the Prize for any reason, the Promoter reserves the right to reallocate the Prize(s) to the next entrant in line.6.5. The Promoter&#x2019;s selection regarding the winner is final and no correspondence will be entered into. 6.6. Where capable of physical delivery, the Prize(s) will be delivered to the winner(s) by email or by post, free of charge to a UK postal address notified by the winner to the Promoter, within a reasonable timescale after the winner(s) claims the Prize(s). In all other cases, the winner will be provided with instructions on how to book or obtain their Prize(s). 7. Limitation of Liability 7.1. The Promoter reserves the right at any time to cancel, modify or supersede the Prize Draw (including changing the prizes to alternative prizes at an equivalent value) if, in the Promoter&#x2019;s sole discretion, a Prize Draw is not capable of being conducted as specified.7.2. The Promoter does not accept responsibility for entries that are lost, damaged or delayed for example (but not limited to), as a result of network, system development, computer or telecommunications failures or fault of any kind &#x2013; including any hardware, programming code, databases or software used in the Prize Draw. Proof of sending will not be accepted as proof of delivery.7.3. The Promoter does not accept liability for failure of Prize(s) to arrive at their destination where incorrect contact details have been supplied by a winner. 7.4. To the extent permitted by law, the Promoter will not be liable for any loss, damage, personal injury or death occurring as a result of taking up the Prize, except where caused by negligence of the Promoter, its agents or distributors, or that of its employees. Your statutory rights are not affected. 8. Personal Data 8.1. By taking part in this Prize Draw, all entrants consent to the Promoter collecting, storing and using their Personal Data submitted with their entry for the purposes of this Prize Draw, including as necessary in respect of the administration of the Prize Draw. 8.2. Any Personal Data relating to entrants will be used solely in accordance with current UK Data Protection Legislation ((i) any law, statute, declaration, decree, directive, legislative enactment, order, ordinance, regulation, rule or other binding restriction (as amended, consolidated or re-enacted from time to time) which relates to the protection of individuals with regards to the Processing of personal data to which a Party is subject, including the Data Protection Act 2018 and the General Data ProtectionRegulation (EU) 2016/679 as it forms part of the law of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018; (&#x201c;UK GDPR&#x201d;) (on and from 25 May 2018), as well as the Privacy and Electronic Communications (EC Directive) Regulations 2003; and (ii) any code of practice or guidance published by the Information Commissioner&apos;s Office from time to time). 8.3. Further information on how the Promoter will collect and use the entrants&#x2019; Personal Data for the Prize Draw can be found in the Promoter&#x2019;s privacy notice which can be accessed at <a href="/privacy-notice">https://www.heathrowexpress.com/privacy-notice</a> (&#x201c;Privacy Notice&#x201d;). Please note that many data subject rights are not absolute and the extent to which they apply may vary depending on the circumstances and any exemptions that may apply.8.4. Any entrant may object to the Promoter&#x2019;s use of their Personal Data under this clause 8 or request that the amount of Personal Data used for the purposes of clause 8 is reduced. Further information on how to exercise these rights can be found in the Privacy Notice.8.5. Notwithstanding the winner(s)&#x2019;s rights set out in clause 8.5, the Promoter may disclose the winner(s)&#x2019;s Personal Data to such competent regulatory authority as appropriate, if required to do so. If a regulatory authority seeks to request disclosure of winners&apos; details for a reasonable reason, the details will only be disclosed (if permitted by law) after the Prize has been validly claimed. 9. General 9.1. These Terms and Conditions shall be governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English courts.9.2. Entrants should be aware of the following inherent risks related to the Prize(s) and the consumption of alcohol: Alcohol should always be consumed in moderation and by those who are over 18 years of age9.3. Any queries in respect of this Prize Draw can be directed to <a href="/contact-us">https://www.heathrowexpress.com/contact-us</a>

Phantom of the Opera Prize Draw -  Terms & Conditions

选择您的旅行日期

flight_takeoff

train

开始您的旅程

团体预订至少需要10名乘客。如果人数较少，建议使用常规预订。

团体预订最多可预订50人。如果您需要预订更大团体，请使用我们的联系表格。

15 岁及以下儿童免费，但仍需要购票。

需要购买超过 9 张门票？查看我们的帮助中心获取指导。

乘客

<a href="/ticket-fares/advance-discounted-tickets">如果您提前 10 天或更长时间预订，门票 30 英镑起</a>

《歌剧魅影》奖项抽奖

Win an Unforgettable Phantom of the Opera Experience!

Phantom of the Opera Prize Draw

Runner-Up Prize

How to Enter

Key Details

Phantom of the Opera Prize Draw - Terms & Conditionskeyboard_arrow_down