Current service information:
All services are running on time

Facts & Figures

  • The fastest way between Central London and Heathrow Airport.
  • Central London's Paddington Station to Heathrow Central Terminals 2 & 3 in just 15 minutes every 15 minutes, with Terminal 5 taking a further 6 minutes.
  • The free transfer service to Terminal 4, departing every 15 minutes, can be reached in 4 minutes from Heathrow Central.
  • Up to 150 Heathrow Express services run every day.
  • 17,000 passengers daily.
  • 96% overall customer satisfaction in the latest independent National passenger Survey Autumn 2016.
  • 93% punctuality & reliability.
  • Carried over 90 million people since launch in June 1998.
  • Children under 15 travel free.
  • You can book online 14, 30 and 90 days in advance and save up to 75% with our special advanced fares.
  • Free Wi-Fi and super fast 4G onboard for the entire journey.
  • Power sockets for charging mobile devices.
  • Ample luggage space.
  • Best value Carnet (multi-trip) tickets available for frequent travelers.
  • 54% reduction in carbon emissions compared to a taxi.
  • Business First class offers more privacy with complimentary newspapers and magazines.
  • First train company to launch e-ticketing so that customers can buy tickets online. They then receive a barcode either via email or direct to a mobile phone that can then be scanned on the train.
  • Trains have saved enough energy in the past decade to have boiled 400 million kettles.
  • Heathrow Express has saved 204 million kg of carbon emissions since launch and offers customers a 54% reduction in carbon emissions over a taxi.
  • In December 2009, Heathrow Express made Paddington station the first UK railway station to offer Flight Information Display Screens and Airline Check In Services.
  • First UK train company to launch a fully functional train ticket app, allowing customers to purchase and receive tickets direct to their iPhone, Android, Blackberry or Java-enabled phones.
  • Named ‘Best Rail Operator’ at the 2011 Business Travel Awards.
  • Named 'Best Holiday Transfer Company' at the 2014 British Travel Awards.



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