• The fastest way between London Paddington and Heathrow Central taking just 15 minutes to Terminals 2&3 and 6 minutes more to Terminal 5.
  • A free transfer service between Heathrow Central and Terminal 4 departs every 15 minutes and takes 4 minutes.
  • Up to 150 Heathrow Express services run every day.
  • On average 17,000 passengers use our service each day.
  • 95% overall customer satisfaction in the latest independent National Rail Passenger Survey (Spring 2018)
  • Over 100 million passengers have travelled with Heathrow Express since launch in June 1998.
  • Children 15 and under travel free with a fare paying adult.
  • You can book online in advance via our website or app and save up to 75% with our advanced fares.
  • Free Wi-Fi and super-fast 4G onboard for the entire journey, including in the tunnels at Heathrow.
  • On board power sockets are available for charging mobile devices.
  • Best value Carnet (multi-trip) tickets available for frequent travellers.
  • Named North Star Air Rail Link of the Year at the Global AirRail Alliance (GARA) awards 2017
  • Named Best Rail Operator at the Business Travel Awards 2018
  • We were the first train company to launch e-ticketing so customers can could buy tickets online and receive barcoded tickets by email or text to present when travelling.
  • Our trains have saved enough energy in the past decade to have boiled 400 million kettles.
  • Heathrow Express has saved 204 million kg of carbon emissions since launch and offers customers a 54% reduction in carbon emissions over a diesel taxi.
  • In December 2009, Heathrow Express made London Paddington station the first UK railway station to offer Flight Information Display Screens.
  • First UK train company to launch a fully functional train ticket app, allowing customers to purchase and receive tickets direct to their iPhone, Android, Blackberry or Java-enabled phones