Current service information:
All services are running on time

Mobile App

Download on the App Store

Get it on Google Play
Book using the Heathrow Express mobile app for a faster, easier and more convenient experience. Available for Apple and Android devices, you'll receive tickets direct to your mobile –  quicker and simpler than ever.


Go mobile and make your transfer between Heathrow and Central London better with:

  • Mobile tickets direct to your smartphone
  • Synced accounts - all your tickets purchased online and via the app at your fingertips
  • A simpler and faster checkout
  • Access to view and manage ticket history
  • Saved payment details accessible with pin code
  • Quick access to next train departure times
  • Journey planning and train timetables
  • Our timetable in your pocket when you need it
  • The lowest fare – our online prices apply on the app too
  • Live service updates to warn you of any delays

How it works

Buy your mobile tickets on a user-friendly app optimised for your device. You’ll receive a barcode ticket straight to the app, ready for our on-board staff to scan. Apple users can also add their ticket to Passbook.

To save even more time, log in or set up an account within the app. You'll benefit from a faster checkout and payment process in addition to access to manage ticket history and account preferences.


Mobile tickets bought on the app cost the same lower fare you'd pay on our website.

You can buy your mobile ticket as little as 15 minutes before travel, and it’s valid for three months (returns remain valid for a month after the outward journey).

Manage your tickets through your account on the mobile app or on the Heathrow Express the website. You'll be able to view active tickets, access your purchase history, and archive used tickets. 

All major payment cards except Maestro are accepted.


Any personal details or payment information you store in the app are protected by high-level data encryption. The app is compliant with PCI DSS, the payment card industry security standard. You’ll be asked to input your card’s three-digit security code each time you book – for extra security, it’s never stored.

Download the Heathrow Express mobile app

Start using mobile tickets now – search for Heathrow Express in your app store, or go directly to the apps download page for your device:

Book your tickets



Book your tickets with our free app

Choose to have your tickets sent by email or to your mobile. All you need to do is show your code to the customer service representative onboard the train.