<p>To confirm the password change, please enter the 6 digit code sent to the email address <strong>@@email@@</strong></p>

Reset password

If you have an account with Heathrow Express, enter your email address and we’ll send a link to reset your password.

<ul><li>Skip filling contact and payment details</li><li>Enjoy additional options such as purchase history and points collection</li></ul>

Sign in with your email

<div>You can now start using your Heathrow Express application as a logged in user.</div>

Thank you!<br>Your email was successfully verified.

Create Your Account

As a registered user, you will have the ability to make quick purchases, view your order history, collect points and more.

<p>Please confirm that <strong>@@email@@</strong> belongs to you by providing the 6 digit code we sent to your inbox.</p>

Select Class and Carnet Option

Select Class and Ticket Option

Choose Your Ticket

<p>You can also view your ticket in the <a href="/my-account/my-tickets/active"><strong>My Tickets</strong></a> section.</p>

Thank you for choosing Heathrow Express!

<p>Your rewards are waiting! Log in now to see how many points you&apos;ve collected and explore the benefits you can enjoy today.</p>

<p>Collect points when you spend. Enjoy the benefits of Heathrow Rewards.</p>

Heathrow Rewards

<p>Any questions regarding: ticket refunds, train times and route, etc?</p>

Here to help

<p>Easily manage your journey and access your tickets even when you are offline using the Heathrow Express App.</p>

Get Heathrow Express mobile app

Confirmation

Join us in one quick step!

Remove the card?

Pay with Credit/Debit Card

Please pay with another card or choose a different payment method

Your card seems to be expired

<p>Are you sure you want to remove your card? You will not be able to select it during the purchase.</p>

Select your Credit/Debit Card

Contact info

Provide your Heathrow Rewards card number to collect points on your purchase.

Enter Heathrow Rewards number

Provide your British Airways Executive Club card number and a Surname to collect points on your purchase.

Provide your Iberia Plus card number and a Surname to collect points on your purchase.

Loyalty Card

Pay with PayPal

Select payment method

If you have a promo code please enter it below.

Add promo code

Details & Payment

<p><strong>Online ticketing will not be available.</strong> Adding London underground travel, you will only be able to download a ticket from the ticket machine at the subway station.<br><br>This option is only to be used when all children are under the age of 11 years, otherwise please buy tickets for children aged 11 to 15 at TfL / underground station.</p>

<p><strong>Online ticketing will not be available.</strong> Adding London underground travel, you will only be able to download a ticket from the ticket machine at the subway station.</p>

Add London Underground trip

Includes <strong>Fast Track Airport</strong> Security worth <strong>&#xa3;12.50 </strong>per person.

Upgrade to Business First Class

<ul><li>Flexible Standard Class Ticket</li><li>No Time Restrictions on Travel Date</li><li>Travel within the same day</li><li>Refundable</li><li>Via Heathrow Express</li></ul>

<ul><li>Special Offer</li><li>Express Class Ticket</li><li>Valid Only on Date of Travel</li><li>No Time Restrictions on Travel Date</li><li>Non-Refundable</li><li>Only valid on Heathrow Express services on the specified day reserved in advance</li></ul>

<ul><li>Available online only</li><li>Flexible Express Class Ticket</li><li>No Time Restrictions on Travel Date</li><li>Travel out on travel date shown</li><li>Refundable</li><li>Via Heathrow Express</li></ul>

Fare Details Dialog DictionaryFare details

Fare details

Promo Code applied:

<p>Promo code cannot be combined with Railcards. Please compare the options below and select the best deal for your journey:</p>

Railcards applied:

Apply promo code?

<p>You have <strong>@@railcard@@</strong> assigned to your profile. Would you like to apply the railcard to your current booking?</p>

Apply your Railcard?

<p><strong>Get a Return ticket:</strong></p><ul><li>Fully Amendable &amp; Refundable</li><li>Return any day within 30 days</li><li>Save money over 2 Singles</li></ul>

Planning to Return within 30 days?

<p>London Underground trip cannot be combined with Railcards. <strong>If you want to add the London Underground trip, the railcard discount will be cancelled.</strong><strong></strong><strong></strong></p><p>Do you still want to add London Underground trip?</p>

Apply London Underground trip?

Name

Search Heathrow Express

Haven’t found an answer that satisfies you?

Deleting your account is permanent and cannot be undone. All data associated with your account will be permanently lost.

Delete account?

<p><strong>Deleting your account is permanent and cannot be undone.</strong><strong></strong></p><ul><li>You will then no longer be able to access your tickets via the &quot;My Tickets&quot; section. They will only be accessible via email, which we will send you after you purchase your ticket.</li><li>Your stored credit/debit card information, Railcard type, Heathrow Rewards and personal data will be removed from the app.</li><li>We cannot recover or access your account.</li></ul>

Account deletion

<p>You have given your phone number and email in Personal Details, so you&apos;ll receive only ticket links and disruption information through SMS and email.</p>

Communication Preferences Section Dictionary

Email communication

Heathrow Rewards number

<p>You can manage your payment cards here. Remove a card or set one as your default for future purchases. You can also save a new card when purchasing a ticket.</p>

<div>If you have a railcard, you can save it here to be selected by default when buy tickets.</div>

<p>Are you sure you want to remove your card? It will not be added by default during purchase.</p>

Remove Railcard?

Railcard

<p>Changing your preferences will immediately update the language and currency used across the website and will remain saved for the future. Your tickets purchased in the past will still be shown in the currency they were originally purchased in.</p>

Language & Currency

<p>Oops!<br>The platform you have arrived at does not exist.</p>

Showing @@startIndex@@–@@endIndex@@ of @@totalItems@@ results

Showing results @@startIndex@@–@@endIndex@@ of @@totalItems@@

<div>One or more of the Carnet ticket was used for travel and cannot be refunded.</div>

<div><p>We could not find your ticket according to the ticket number, purchase reference number and email address provided. <br><br>Please check and amend your details or contact the customer service team for further help.</p></div>

The ticket you have selected will be eligible for a refund soon.

<div>This is a <strong>Early Bird Ticket</strong> ticket and is not eligible for a refund. See section 3 of the <a href="/conditions-of-carriage">Conditions of Carriage</a>.</div>

The ticket you have selected is not eligible for a refund.

We could not find your ticket.

<div>The ticket expired more than 28 days ago and is not eligible for a refund. See section 3 of the <a href="/conditions-of-carriage">Conditions of Carriage</a></div>

This ticket will be eligible for refund within 2 days from date of travel.

<div>This is a ticket which has been partially used and is therefore not eligible for a refund using our Self Service Refund process. If you need any help or support please <a href="/contact-us">contact us</a>.</div>

The ticket you have selected has been already refunded

<div>A refund process for this ticket has already started. This ticket cannot be used for travel. Please allow five working days for the refund to be processed.</div>

<div>The ticket was used for travel and cannot be refunded.</div>

Buy a carnet of 6 or 12 one way tickets valid in either direction for a discounted price.

Initial journey date

Edit Your Journey

One-way trip, traveling on selected travel date and direction of travel.

Journey date

Travel out within 5 days of date selected and return any day within 1 month.

Outbound journey date

Select open return for flexibility on travel dates. Travel out within 5 days of date selected and return any day within 1 month.

Return journey

Travel out and return on selected travel dates and direction of travel.

Arrival

Departure

Heathrow Airport Terminal 5

London Paddington

Heathrow Airport Terminal 2 & 3

Getting to Paddington Station

Service Quality Performance

Industrial Action Updates

Tours and Attractions

Booking Online

Heathrow's Train Station Information

Heathrow Airport

Advance Discounted Tickets

currency

language

Enjoy free Fast Track Airport Security when you buy a Business First ticket

Want to hear the latest offers, news and updates from Heathrow Express?

Get onboard

Terminal Maps

Explore our interactive terminal map

<p>Terminal 2, affectionately known as &quot;The Queens Terminal&quot; is located east of Heathrow&apos;s central area, it&apos;s connected to Terminal 3 by an underground walkway and both terminals share a rail station. </p>

Terminal 2

Terminal 3 is located in the centre of Heathrow and shares many amenities like a rail station and car parking with Terminal 2.&nbsp; &nbsp;&nbsp;

Terminal 3

<p>Terminal 4 is located on the South side of Heathrow near the airport&apos;s cargo terminal. It&apos;s accessible from Terminal 2 &amp; 3&apos;s rail station via a free shuttle bus. </p>

Terminal 4

Terminal 5 can be found on the Western end of Heathrow and has its own rail station which is used by the Heathrow Express

Terminal 5

Terminal Map Page - Map links image cards

Find specific terminal maps here

<h2><strong>Where are Heathrow&#x2019;s terminals? </strong></h2>

<p>London Heathrow is the largest airport in the UK and the second busiest in the world. <br></p> <p>It has four terminals: Terminal 2, Terminal 3, Terminal 4 and Terminal 5.<br></p> <p>Terminal 3 is located towards the centre of the airport, with Terminal 2 to the east and Terminal 5 to the west. Terminal 4 is found towards the south of the airport. <br></p> <p>Terminals 2 and 3 are close to each other and are linked by a pedestrian passage you can walk on foot. It should take you around 10 minutes to walk between the terminals. You&#x2019;ll also find Heathrow Central train station in walking distance from Terminals 2 and 3. <br></p> <p>Terminals 4 and 5 are located further away from the more central hub of the airport. You&#x2019;ll need to hop on a shuttle bus to get from Heathrow Central to Terminal 4, whilst Terminal 5 has its own train station. </p><div><div><div><p> </p><p></p></div></div></div><p></p>

Terminal Map Page - Text Block 1 L&R - Where are Heathrow's Terminals?

<p>The Heathrow Express stops first at Heathrow Central train station, which is walking distance to Terminals 2 and 3. It then continues for another six minutes to reach Terminal 5 station for flights from Terminal 5. If you&#x2019;re flying from Terminal 4, it&#x2019;s just a short bus ride from Heathrow Central. </p>

Where does the Heathrow Express stop?

Terminal Maps - Image Block 1 - Where does the Heathrow Express stop?

<p>On the <a href="https://maps.heathrow.com/?lang=en&amp;s=eyJvbmxpbmUvZ2V0RGlyZWN0aW9uc0Zyb21UbyI6eyJtdWx0aXBvaW50Um91dGluZyI6dHJ1ZX0sIm9ubGluZS9wb2lWaWV3Ijp7InBvaUlkIjoiMTcwMSIsIm11bHRpcG9pbnRSb3V0aW5nIjp0cnVlfSwibWFwUmVuZGVyZXIiOnsidnAiOnsibGF0Ijo1MS40Njk1MzIsImxuZyI6LTAuNDUwNDAzLCJ6b29tIjoxNy4wNTAzMzksImJlYXJpbmciOjAsInBpdGNoIjowfSwib3JkIjo1fX0%3D">Terminal 2 Map</a> you can zoom in or out to see more details of the airport, or drag the interface to start exploring. Either click on the available icons for more information or use the menu located in the top right of the map to filter your view.</p><h3></h3><h3><strong>Heathrow Express Trains to Terminal 2</strong></h3><p>Heathrow Central train station is located between Terminal 2 and Terminal 3. </p><p>After arriving at the train station, exit the station and follow the signs to the terminal. It&#x2019;s a well-signposted route that will take you to the terminal via an underground walkway. It should take you between 10 and 15 minutes to arrive at Terminal 2. When you arrive at the terminal, get the lift up to Level 5 for check-in. On your way to check-in, there is a variety of food and drinks available at stores and restaurants located near all the main entrances and exits.</p><p> </p><h3><strong>Terminal 2 Shops, Lounges &amp; Restaurants</strong></h3><p>We recommend the luxurious Flying Chariot. Located on level 5 and set over two floors, this restaurant and bar takes inspiration from Heathrow&apos;s history and includes an observation &apos;control tower&apos; with some stunning views of the surrounding landscape. If you&apos;d rather take a minute to put your feet up, try the Heathrow Terminal 2 lounges.</p><div><div><div><p></p></div></div></div><p></p>

Heathrow Terminal 2 Information

<p>If you&apos;re arriving at Heathrow Terminal 3, make planning your journey that much easier with our <a href="https://maps.heathrow.com/?lang=en&amp;s=eyJvbmxpbmUvZ2V0RGlyZWN0aW9uc0Zyb21UbyI6eyJtdWx0aXBvaW50Um91dGluZyI6dHJ1ZX0sIm9ubGluZS9wb2lWaWV3Ijp7InBvaUlkIjoiMTcwMSIsIm11bHRpcG9pbnRSb3V0aW5nIjp0cnVlfSwibWFwUmVuZGVyZXIiOnsidnAiOnsibGF0Ijo1MS40Njk1MzIsImxuZyI6LTAuNDUwNDAzLCJ6b29tIjoxNy4wNTAzMzksImJlYXJpbmciOjAsInBpdGNoIjowfSwib3JkIjo1fX0%3D">interactive map</a>. Zoom in or out to change the level of detail and click the icons for more information. Just drag the interface to start exploring, or you can use the menu located in the top right of the map to filter your view.</p><h3></h3><h3><strong>Heathrow Express Train to Terminal 3</strong></h3><p>If you&#x2019;re flying from Terminal 3, you&#x2019;ll depart the Heathrow Express at Heathrow Central train station. Exit the station and follow the signs to Terminal 3 &#x2013; it&#x2019;s a well signposted route. You&#x2019;ll head through the inter-terminal walkway, with the journey taking around five minutes once you leave the train station. When you arrive at Terminal 3, enter the main airport at ground level for check-in,<strong> </strong>then visit one of the many restaurants and bars and refuel for the journey ahead. <br></p><p> </p> <h3><strong>Terminal 3 Shops, Lounges &amp; Restaurants</strong></h3><p>The shops at Heathrow Terminal 3 are perfect for a quick bite to eat, quiet coffee before your flight or fine dining experience. From Costa Coffee to Pilots Bar, and the French inspired premium restaurant, Oriel, which serves breakfast, lunch and dinner, you&apos;ll be spoilt for choice before you&apos;ve even taken your flight.</p><div><div><div><p> Like the update to the terminal 2 section can we be a lot more specific here and guide readers from the station to the terminal </p></div></div></div><p></p>

Heathrow Terminal 3 Information

<p>For a quick and easy way to explore Heathrow Terminal 4, try our <a href="https://maps.heathrow.com/?lang=en&amp;s=eyJvbmxpbmUvZ2V0RGlyZWN0aW9uc0Zyb21UbyI6eyJtdWx0aXBvaW50Um91dGluZyI6dHJ1ZX0sIm9ubGluZS9wb2lWaWV3Ijp7InBvaUlkIjoiMTcwMiIsIm11bHRpcG9pbnRSb3V0aW5nIjp0cnVlfSwibWFwUmVuZGVyZXIiOnsidnAiOnsibGF0Ijo1MS40NTk3NTMsImxuZyI6LTAuNDQ3OTMyLCJ6b29tIjoxNS4wNzA5NDksImJlYXJpbmciOjAsInBpdGNoIjowfSwib3JkIjozfX0%3D">interactive map</a>. Click on the icons for more information and stories about the history of Heathrow T4 or drag the interface to start exploring. You can also zoom in or out to change your view and find out more on the menu located in the top right of the map.</p><h3></h3><h3><strong>Getting to Terminal 4</strong><br></h3><p>If you&#x2019;re flying from Terminal 4, you&#x2019;ll need to depart the Heathrow Express at Heathrow Central and then hop on the free shuttle bus to terminal 4. It arrives every 10-15 minutes and takes around five minutes to journey to the terminal. </p><p> </p><h3><strong>Terminal 4 Shops, Lounges &amp; Restaurants</strong></h3><p>There are some excellent places to eat, relax and prepare for your journey in Heathrow Terminal 4. For locally sourced fresh food try The Prince of Wales, where the only focus is the food on your plate. Or, if a bespoke London bar is more to your liking, try having a drink at The Commission Bar, open from first flight to last. If some much needed rest is what you desire, try a Heathrow Terminal 4 lounge.</p><div><div><div><p> </p></div></div></div><p></p>

Heathrow Terminal 4 Information

<p>For an easy and relaxing way to plan your journey, try out the interactive <a href="https://maps.heathrow.com/?lang=en&amp;s=eyJvbmxpbmUvZ2V0RGlyZWN0aW9uc0Zyb21UbyI6eyJtdWx0aXBvaW50Um91dGluZyI6dHJ1ZX0sIm9ubGluZS9wb2lWaWV3Ijp7InBvaUlkIjoiNTA5IiwibXVsdGlwb2ludFJvdXRpbmciOnRydWV9LCJtYXBSZW5kZXJlciI6eyJ2cCI6eyJsYXQiOjUxLjQ3MTY2MSwibG5nIjotMC40ODc4NjQsInpvb20iOjE2LjQ2MTk3LCJiZWFyaW5nIjowLCJwaXRjaCI6MH0sIm9yZCI6M319">Heathrow Terminal 5 map</a>. All you have to do is drag the interface to start exploring. You can zoom in or out to change your view, or click the information boxes to find out more. Don&apos;t forget, you can always use the menu located in the top right of the map to filter your view.</p><p> </p><h3></h3><h3><strong>Heathrow Express Train to Terminal 5</strong></h3><p>Welcome to Heathrow Terminal 5. The train station is located on the ground floor, and check-in is on Level 3. Follow the exit signs to leave the train station. You&#x2019;ll then need to walk up the stairs, hop on the escalator or take the lift up to Level 3. Here you can check-in your bags and luggage, before relaxing in one of the many restaurants and bars.</p><p> </p><h3><strong>Terminal 5 Shops, Lounges &amp; Restaurants</strong></h3><p>The Terminal 5 Heathrow shops have something for everyone. Whether you&apos;re in need of that perfect gift from Harrods, a gastropub meal from the handsome Huxleys or some bespoke airline food from Gordon Ramsay&apos;s Plane Food, Heathrow T5 has you covered. If you want to just relax and get comfortable before your flight, try one of the Heathrow Terminal 5 lounges.</p><div><div><div><p> Like the other sections highlighted in this brief can we expland on this a bit. This one is more descriptive than the other sections but could we add a few more directions to the section. </p><p><br></p></div></div></div><p></p>

Heathrow Terminal 5 Information

Terminal Map Page - Terminal Info Accordion

<p>Each of Heathrow&apos;s terminals are packed with shops and entertainment options, and offer an award-winning experience. You can shop, dine, drink and relax with friends and loved ones before your flight. </p><p>Discover our guides to each of Heathrow&#x2019;s Terminals: </p>

What can you do at each terminal?

<h2><strong>Why isn&#x2019;t Terminal 1 included? </strong></h2>

<p>Terminal 1 was closed in 2015 to make way for the expansion of Terminal 2. There&#x2019;s no map available of Terminal 1 as it no longer exists at Heathrow Airport. </p>

Terminal Map Page - Text Block 2 L&R - Why isn't Terminal 1 included?

use our app

Download the Heathrow Express App

Heathrow Express trains take 15 minutes between London Paddington and Heathrow Central (Terminals 2 and 3) and 21 minutes if your journey is to or from Terminal 5 and London Paddington. For Terminal 4 a change is required at Terminals 2 and 3, for connection times please view our <a href="/timetable">timetable page</a>.<div><br></div>

How long does the Heathrow Express journey between London and Heathrow take?

Heathrow Express runs from London Paddington station. Exit the train at the second stop for Heathrow Terminal 5 and follow the airport signs (train journey time is 21 minutes). Please allow extra time for walking from the platform to the terminal building.

How do I get to Heathrow Terminal 5 from London?

Yes, travel between Heathrow terminals is free of charge if you tap in and out on the ticket barriers using Oyster or Contactless payment cards or by collecting a free terminal transfer ticket from a dedicated ticket machine in each Heathrow station.&nbsp;

Can I travel for free between Heathrow Terminals?

<p>We often have special offers and promo codes available at Heathrow Express. Please view our <a href="/offers">offers page</a> to find our latest deals.<strong></strong></p>

Are discounted tickets or promotional codes available?

FAQs

Select your travel date

flight_takeoff

train

Start your Journey

Passenger

Terminal Map

Flight departures & arrivals

calendar_month

From 19th May our service to Heathrow Airport will  start even earlier with the first train departing at 04:34 am

Terminal Maps

Find specific terminal maps here

Terminal 2

Terminal 3

Terminal 4

Terminal 5

Where are Heathrow’s terminals?

Where does the Heathrow Express stop?

What can you do at each terminal?

Why isn’t Terminal 1 included?

Download the Heathrow Express App

FAQs

Terminal Maps

Find specific terminal maps here

Terminal 2

Terminal 3

Terminal 4

Terminal 5

Where are Heathrow’s terminals?

Where does the Heathrow Express stop?

What can you do at each terminal?

Heathrow Terminal 2 Informationkeyboard_arrow_down

Heathrow Terminal 3 Informationkeyboard_arrow_down

Heathrow Terminal 4 Informationkeyboard_arrow_down

Heathrow Terminal 5 Informationkeyboard_arrow_down

Why isn’t Terminal 1 included?

Download the Heathrow Express App

FAQs

How long does the Heathrow Express journey between London and Heathrow take?keyboard_arrow_down

How do I get to Heathrow Terminal 5 from London?keyboard_arrow_down

Can I travel for free between Heathrow Terminals?keyboard_arrow_down

Are discounted tickets or promotional codes available?keyboard_arrow_down