When flying from Heathrow, there are many services to upgrade your experience. You can relax in the lounge, fly through security in no time and even pick up your pre-ordered shopping. Here you can discover more about the additional services available in departures at Heathrow.
With Security Fast Track, you’ll breeze through security in no time at all. You’ll join a special fast track line with shorter queues and more attendants to get you through in double-quick time. Security Fast Track costs just £12.50 and you can buy it direct through Heathrow’s website. If you buy a Business First Class ticket on Heathrow Express, you’ll get Security Fast Track absolutely free.
Reserve and collect is a free click-and-collect service available to all passengers flying from Heathrow, allowing you to pre-order products online to pick up in the airport terminal. You can browse the available shops and products online and reserve the items in your basket. Then you simply collect and pay in-store at the airport. It includes brands like Hugo Boss in Terminals 2, 3 and 5 and Chanel in Terminals 3 and 5, as well as a range of essentials for your flight.
Unwind, refresh and indulge in one of Heathrow’s many airport lounges. You’ll get the luxury experience before take-off with food, drinks and children’s facilities. Options include the Plaza Premium Lounge in Terminals 2, 4 and 5 – for just £35/£40 you can enjoy the facilities for up to three hours – and the No. 1 Lounges in Terminals 2 and 3. For flights from Terminal 5, Club Aspire is ideal with prices starting from £39.99 for a maximum stay of three hours.
You’ll find a range of baggage assistance services at Heathrow, including porters who will load your bags onto the trolley and take them to check-in for you and bag wrapping to provide an ultra-resistant shield for your luggage in transit. You can book door-to-door baggage delivery, shipping and courier services. Plus, you can store luggage if you want to explore the airport or nearby areas luggage-free.
If you’re flying into Heathrow, our travel partners can help you discover London. Golden Tours offers standalone tickets or packages to visit some of the best attractions in and around the city and a little further afield, including the London Eye, the Tower of London and Stonehenge. And with a London Pass, you’ll get access to 96 of the top sights in London for just £79, including Madame Tussauds and the Shard.
Whether you’re landing at Heathrow and travelling to Central London or in the opposite direction, Heathrow Express is the fastest and most efficient way to travel. Our trains take just 15 minutes to travel between Heathrow and Paddington and leave every 15 minutes. It’s simple, efficient and cost-effective airport travel.
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